1. Enrollment Periods
Enrollment closes after the announced deadline, which is a different date from the program start date. After the deadline, trainees may request that the program be re-scheduled.
2. Training Policy
Training is delivered in blended mode (not exceeding 25% of total program hours), full in-person, or fully online — depending on the program’s nature.
3. Enrolling in Training Programs
Initial enrollment places the account in a “Pending Payment” status, meaning the seat is reserved without final confirmation. Enrollment becomes confirmed upon payment. For free programs, confirmation is immediate. If the enrollment period ends before payment, the enrollment is automatically cancelled.
4. Attendance and Absence
Online attendance is treated the same as traditional attendance. A minimum of 75% attendance is required, and absences exceeding 25% disqualify the trainee from sitting the final exam.
5. Payment and Discounts
The institute accepts electronic payments and bank transfers. “The price is the price at the time of payment, not at the time of enrollment.” Eight different discount types are available for qualifying trainees.
6. Refund Policy
Trainees may request a refund if the request is submitted at least five business days before the program starts.
7. Intellectual Property Rights
The institute is committed to respecting intellectual property and copyright. Trainers sign a pledge to respect these rights and to cite the scientific references used in training materials.